Shipping policy

Thank you for shopping with us. We are committed to delivering your orders safely and as quickly as possible.

1. Shipping Availability

We currently offer shipping within Pakistan only.

At this time, we do not offer international shipping.

2. Free Shipping

We are pleased to offer FREE SHIPPING on all orders within Pakistan.

There are no additional shipping charges at checkout.

3. Order Processing

Orders are generally processed and prepared for shipment within 1–3 business days after the order is confirmed.

Orders placed on weekends or public holidays may be processed on the next business day.

4. Delivery Time

After your order has been processed, the estimated delivery time is:

5–7 business days

Please note that delivery times are estimates and may occasionally vary due to circumstances such as weather, holidays, courier delays, or other factors outside our control.

5. Order Tracking

Yes, tracking information will be provided when available.

Once your order has been shipped, you may receive tracking details that allow you to monitor your shipment.

Please allow some time for tracking information to become active after shipment.

6. Incorrect Shipping Address

Please carefully check your shipping information before placing your order.

We are not responsible for orders that cannot be delivered because of an incorrect or incomplete address provided by the customer.

If you notice an error in your shipping address, please contact us as soon as possible. We will try to assist you if the order has not yet been shipped.

7. Lost or Undelivered Orders

If your order is lost or does not arrive within the expected delivery period, please contact our customer support team.

We will investigate the issue and, where applicable, provide a refund according to the circumstances of the order.

8. Damaged Orders

If your order arrives damaged, please contact us as soon as possible after receiving the package.

We may request photos or other information to verify the issue before processing a refund or other appropriate resolution.

9. Delivery Delays

While we aim to deliver all orders within 5–7 business days, unexpected delays may sometimes occur due to courier operations, weather conditions, public holidays, or other circumstances beyond our control.

We appreciate your patience and understanding in such situations.

10. Contact Us

If you have any questions about shipping or your order, please contact our customer support team:

Email: legacyysphere09@gmail.com

We will be happy to assist you with your order.